Effective Date: 09/22/2025
At Three and Beyond, we want you to love your purchase. If for any reason you are not satisfied, please review our return and refund policy below.
1. Eligibility for Returns
- Items must be returned within 14 days of delivery.
- Products must be unused, unwashed, and in original packaging with all tags attached.
- Proof of purchase (receipt or order number) is required.
- Certain items are non-returnable, including:
- Gift cards
- Digital/downloadable products
- Clearance or final sale items
- Personalized/customized items
2. Return Process
- Contact us at [Insert email] with your order number and reason for return.
- If approved, we will provide return instructions.
- Ship the item(s) back to us at your own cost, unless the return is due to our error (wrong or defective item).
3. Refunds
- Once we receive and inspect your return, we will notify you.
- If approved, your refund will be processed to your original payment method within 5–10 business days.
- Shipping fees are non-refundable (unless the product was defective or incorrect).
4. Exchanges
- We currently do not offer direct exchanges.
- If you need a different size or product, please return the original item (if eligible) and place a new order.
5. Damaged or Defective Items
If you receive a damaged, defective, or incorrect item:
- Contact us within 7 days of delivery with photos of the product.
- We will arrange a replacement or issue a full refund at no additional cost to you.
6. Contact Us
For questions or to start a return, please contact us at:
Three and Beyond
Jonesboro, Arkansas
Email: bouzihayforarkansas@gmail.com
Phone: 8702750851